Menu
Reply
  • 1
  • 0
  • 0
nadges1
Just joined
55 Views
Message 1 of 2
Flag for a moderator

BAD SERVICE

Hi

Been trying to get my landline fixed, bought new phones etc, no fault at virgins end, broadband cuts out when peak times, try to get things fixed, just get in touch with India, just want a good service

0 Kudos
Reply
  • 6.3K
  • 170
  • 423
Forum Team
Forum Team
30 Views
Message 2 of 2
Flag for a moderator

Re: BAD SERVICE

Hi there nadges1,

 

Sorry to hear about the issues experienced with your services.

 

I've located your account and can see that you've since spoken with the team regarding this.

 

I've completed some checks from this end just in case, and there does appear to be some power level issues with the equipment.

 

I've not been able to detect any further faults with the landline. Hopefully, this has since resolved itself.

 

In regards to your broadband connection, I'd like to arrange for one of our engineers to visit.

 

I've sent you a private message so that we can get this booked in ASAP.

 

Catch you in a bit,

 

Nat_J

 


Who's who? Find out more about our community members. Good folk to know


0 Kudos
Reply