Menu
Reply
  • 2
  • 0
  • 0
pngokhale
Joining in
231 Views
Message 1 of 4
Flag for a moderator

Asian package still charged after cancellation

Hi,

I cancelled my £12 Asian Mela package last month, but have been still charged for it in this month's bill.

Anyone else has the same problem?

Thanks

P

0 Kudos
Reply

Helpful Answers
  • 979
  • 29
  • 87
Martin_D
Well-informed
434 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Asian package still charged after cancellation

Hi, Pngokhale

In this situation it would be the best idea to phone in and speak to customer relations. Call on 150 or 0345 454 1111 on option 4 -> option 5. Weekday between 8AM to 8PM. or a Saturday, between 8AM to 6PM (closed Sunday.) They would be happy to help you.

Regards,

Martin


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.

All Replies
  • 979
  • 29
  • 87
Martin_D
Well-informed
435 Views
Message 2 of 4
Flag for a moderator
Helpful Answer

Re: Asian package still charged after cancellation

Hi, Pngokhale

In this situation it would be the best idea to phone in and speak to customer relations. Call on 150 or 0345 454 1111 on option 4 -> option 5. Weekday between 8AM to 8PM. or a Saturday, between 8AM to 6PM (closed Sunday.) They would be happy to help you.

Regards,

Martin


Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.
  • 2
  • 0
  • 0
pngokhale
Joining in
212 Views
Message 3 of 4
Flag for a moderator

Re: Asian package still charged after cancellation

Thank you Martin.

I called up Cust Service on 150 and they credited back amount after adjusting the 30-day notice days.

Thanks,

P

0 Kudos
Reply
  • 979
  • 29
  • 87
Martin_D
Well-informed
205 Views
Message 4 of 4
Flag for a moderator

Re: Asian package still charged after cancellation

Am happy this has been resolved.



Welcome to the most friendliest community.

Have you got technical problem post it and we will help you fix it.