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Registered: ‎07-06-2016
Message 33 of 77 (818 Views)

Area reference / Site ID

Here on the community we see some of you - particularly new customers - sometimes need help finding their Virgin Media area reference.

It should be on any account paperwork you have to hand, but if you need help then please post on this thread with the town you live in and we'll get back to you as soon as possible

Kind regards

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Registered: ‎22-02-2016
Message 1 of 77 (19,746 Views)

Find out my area reference code?

[ Edited ]

I have been trying to find my area reference code. I don't have any bills and have checked every bit of correspondence i have from virgin but all juts has my account number on not my area ref? I'm in leyland, north west

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Message 2 of 77 (19,715 Views)

Re: Find out my area reference code?

The letter that came with my contract has a section near the top right of the page with "Account holder name" then "Account number" then "Area reference" then "Default TV PIN".  I assumed that this was a standard template that everybody got as I have been getting it for a few years now.

Also "Area reference" is nothing to do with your geographical location, it is just a billing code.

______________________
Scott

Disclaimer - I don't work for Virgin Media. I'm just another VM user trying to help out so my answers may be wrong :-) If you do like my answer please mark it as helpful as it may help others
My setup: Vivid 200 Optical fibre with Superhub 2 in modem mode connected to a Netgear R7000 router. Telewest/VM user since 2001.

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Message 3 of 77 (19,694 Views)

Re: Find out my area reference code?

Hi nadger119

Thanks for your post regarding the area reference and welcome to the forums Smiley Happy

The main one we use in the North West is 01. If this doesn't work for you then please get in touch via Webchat or via 150 or 0345 454 1111 where my colleagues can access your account to confirm this for you Smiley Happy

Let us know how this goes and if you need anything else from us, just give us a shout!

Cheers.

 

Karen_A
Forum Team

Need a helpful hand to show you how to make a payment? Check out our guide - "How to pay my Virgin Media bill"

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Registered: ‎21-12-2016
Message 4 of 77 (13,305 Views)

Re: Find out my area reference code?

Hiya, jut wondering if someone could tell me my area reference number aswell please, my post code is PL48HT, Plymouth
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Message 5 of 77 (12,845 Views)

Re: Find out my area reference code?

Hi Kaan, 

 

Thanks for your post and apologies for the delay in responding to you Smiley Happy 

 

Your area reference is 18. 

 

If you have any other questions, pop back and let me know.

 

Thanks,

Kath_F
Forum Team

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Registered: ‎21-01-2017
Message 6 of 77 (12,028 Views)

Re: Find out my area reference code?

Hi,

I'm trying to find out my area reference code. My post code is Belfast BT13 3EN.
Any help would be great.

Thanks
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Message 7 of 77 (11,914 Views)

Re: Find out my area reference code?

Hi there Ryan1981,

 

Thanks for posting!

 

The area reference for this postal code is 26.

 

Hope this helps, Smiley Happy

 

Nat_J


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Registered: ‎31-01-2017
Message 8 of 77 (11,112 Views)

Re: Find out my area reference code?

Looking for the area code for London W14.

 

not on the letter that I've received.

 

thanks

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Message 9 of 77 (11,056 Views)

Re: Find out my area reference code?

Hi

Can you please tell me my area reference N1 4NG

Thanks
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