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Gags111
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Annoying Constant phone calls from Virgin phillipines 080001836403

Hi,

Need some help please. 3 weeks ago Virgin media Phillipines 08001836403? called to offer me a some deals. As I have everything I said no Thank you. They then called me another 2 times. I asked them to stop calling but again I got another call. I then blocked the number on my handset.

Now the Cheeky so & so's are going straight through to my voicemail. No Call is made and no voice message left. For the past few weeks I have received at least 40+ calls that go straight through to my voicemail. How can I stop them from doing this. I cant just ignore my voicemails as it may be something very important. It is becoming very Stressful.

Your help in this matter would be appreciated.

Regards

Matt

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Superuser
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403

Phone 150 and ask to be opted out of marketing calls. It can take up to 28 days for the opt out to be effective.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Gags111
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403

Its on my mobile phone that they are calling?
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Superuser
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403

Same thing. Same number to call.

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Superuser 2017/18
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Please don't send me private messages unless I ask you to.
I do not work for VM. The advice I give is based on my best understanding of VM policy and practice. You rely on it at your own risk.
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Sololobo
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403


Gags111 wrote:
Its on my mobile phone that they are calling?

Block the number on your mobile, that should also prevent messages being left.




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Gags111
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403

Block the mobile number, now why didn't I think of that!!

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Sololobo
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403


Gags111 wrote:

Block the mobile number, now why didn't I think of that!!


No idea, but if all else fails send the VM data controller, by recorded/registered post, a DPA Section 11 Notice,  http://www.legislation.gov.uk/ukpga/1998/29/section/11 

According to the ico https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6-rights/preventing-direct-m...

However, we expect that in normal circumstances electronic communications should stop within 28 days of receiving the notice, and postal communications should stop within two months.




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Gags111
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Re: Annoying Constant phone calls from Virgin phillipines 080001836403

Thanks
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