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Redkitty83
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Amazon vouchers

Hi. I had my virgin fitted on the 12th October and was told after 28 days I would get £100 Amazon vouchers. I haven't received anything yet. When will I receive them?
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Tudor
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Re: Amazon vouchers

Probably never unless you phone up and complain. 


There are 10 types of people: those who understand binary and those who don't
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Re: Amazon vouchers

Hi Redkitty83,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. 

 

I'm sorry to hear you've not yet received your vouchers. This can sometimes happen but we are more than happy to chase things up for you. 

 

I have filled out an exception form for you and this has now gone over to the Rewards team. They will check your account to confirm eligibility and they'll come back to me in around 3 days.

 

Once I hear back from the team, I shall let you know the outcome. 

 

Speak soon,

Kath_F
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Re: Amazon vouchers

Hi Redkitty83,

 

Thanks for your patience whilst I looked into this for you. 

 

The team have come back to me now and have confirmed eligibility. 

 

The next step is to send your details over to the company that provide these vouchers. This will be done tomorrow for you. You should keep an eye on your email inbox as well as the junk/deleted folders. The email will be from Eden Red with the subject as 'Virgin Media Rewards: you're in for a treat!'

 

If you've still not received anything within a week, come back and let me know Smiley Happy

 

Thanks,

Kath_F
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Redkitty83
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Re: Amazon vouchers

Thank you
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Re: Amazon vouchers

No problem Redkitty83 Smiley Happy 

 

If you have any further issues you know where to find me. 

 

In the meantime, don't be a stranger around the Community! Feel free to browse through the Boards and jump into a thread if you have any advice or tips that may be of use to others.

 

Take care. 

Kath_F
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Tech fan? Have you read our Digital life blog yet? Check it out



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