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Registered: ‎18-04-2017
Message 1 of 4 (534 Views)

All my bills

I am trying to compare the price increase in my VM TV/Broadband/Phone bills from the start of my contract or at least the last 5 years, is this possible? If so can someone tell me how to access them? It's only showing the last 6 months.

 

Thanks.

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Superuser
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Message 2 of 4 (1,014 Views)
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confirmed by flowen14
‎19-04-2017 18:39

Re: All my bills

If you insist: bills on the system only for 6 months. Bills for up to 12 months on individual application from VM - phone in. Will send you PDFs by e-mail. Bills after 12 months £2 each on application - PDFs as well (I think).

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Superuser
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Message 4 of 4 (983 Views)
Helpful Answer
confirmed by flowen14
‎19-04-2017 18:39

Re: All my bills

6 months on line and free. back 12 months after that, still free but you have to apply, back more than 12 months and up to 2 years (they don't keep bills longer back than 2 years) £2 per bill.

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Superuser
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Registered: ‎10-10-2012
Message 2 of 4 (1,015 Views)
Helpful Answer
confirmed by flowen14
‎19-04-2017 18:39

Re: All my bills

If you insist: bills on the system only for 6 months. Bills for up to 12 months on individual application from VM - phone in. Will send you PDFs by e-mail. Bills after 12 months £2 each on application - PDFs as well (I think).

-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM.
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Registered: ‎18-04-2017
Message 3 of 4 (498 Views)

Re: All my bills

 

So they will charge me £2 per bill longer that 12 months?

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Superuser
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Registered: ‎10-10-2012
Message 4 of 4 (984 Views)
Helpful Answer
confirmed by flowen14
‎19-04-2017 18:39

Re: All my bills

6 months on line and free. back 12 months after that, still free but you have to apply, back more than 12 months and up to 2 years (they don't keep bills longer back than 2 years) £2 per bill.

-----------------------

Superuser 2016/17
Use Kudos to say thanks
Mark answer as "helpful" only when the problem is solved
Please don't send me private messages unless I ask you to.
I do not work for VM.