Once again for the past 3 weeks this login problem, were experiencing technical difficulties, is a major problem now. Cant login to emails yet again , cant get to the status page either, cant login to my account. Things are getting out of control VM. Never have I seen a company like this in such a bad state with so many many technical problems that are not or will not be fixed, e.g tivo slowness reported 6 months ago and still no action.
Thanks for your post and apologies you were unable to access Webmail or My Virgin Media a few nights ago.
We're aware there was an issue reported to us and we managed to get everything sorted a few days later. We understand it's frustrating when a fault happens however we do whatever we can to resolve things as soon as possible.
With regards to the slow TiVo® issue you're having, we have been working on bringing a new update. Read the latest on that here: Update to our TiVo boxes
If there is anything else we can do to help, let us know.
Kath_F Forum Team
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