Hi, can't contact you by phone because we are away but got an e mail saying our account is being closed which I find peculiar as we are getting the new V6 box on the 17th. Can someone from VM contact me by PM and look into this please.
Re: Account being cancelled for some unknown reason
Thanks James, it might be worth having an e mail address available for customers to contact you should they find themselves in a similar situation of not being able to phone although you apologised for the delay replying I had resigned myself to the possibility that we would have no services on our return, we've been having a lot of issues recently with our account I assumed this was just another one to compound it.
It might also be worth considering e mailing everyone with info about phishing e mails I am not really a fan of the forum but had no choice on this occasion.