Thanks for getting in touch with us about the missing voucher and welcome to the community
I can see that my colleagues have escalated this for you and the vouchers should have been with you by the 6th Dec. I hope you’ve received them by now and have had fun spending your vouchers!
Please pop back to us if this is not the case and we will recheck this for you. The teams we would liaise with regarding this are off now until the New Year so we will catch up with them then for you if there is still a need for this.