Menu
Reply
  • 3
  • 0
  • 0
george94
Joining in
103 Views
Message 1 of 5
Flag for a moderator

£50 supermarket voucher

Hello,

Can anyone help me track the progress of my reward for signing up to the student 100 mbps broadband package. Its been over two months and i havent recieved it yet.

 

thanks in advance,

 

George

0 Kudos
Reply
  • 3
  • 0
  • 0
george94
Joining in
83 Views
Message 2 of 5
Flag for a moderator

Re: £50 supermarket voucher

Hello?
0 Kudos
Reply
  • 21.02K
  • 771
  • 1.56K
Forum Team
Forum Team
64 Views
Message 3 of 5
Flag for a moderator

Re: £50 supermarket voucher

Hi george94,

 

Thanks for your post and a huge welcome to the forums. It's great to have a new face posting here. Smiley Happy

 

I'm sorry to hear you've not yet received your vouchers. This can sometimes happen but we are more than happy to chase things up for you.

 

I have filled out an exception form for you and this has now gone over to the Rewards team. They will check your account to confirm eligibility and they'll come back to me. 

 

Once I hear back from the team, I shall let you know the outcome. 

 

Speak soon,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



  • 21.02K
  • 771
  • 1.56K
Forum Team
Forum Team
54 Views
Message 4 of 5
Flag for a moderator

Re: £50 supermarket voucher

Hi george94,

 

Thanks for your patience whilst I looked into this for you. Smiley Happy

 

The team have come back to me now and have confirmed eligibility. 

 

The next step is to send your details over to the company that provide these vouchers. This will be done tomorrow for you. You should keep an eye on your email inbox as well as the junk/deleted folders. 

 

If you've still not received anything within a week, come back and let me know Smiley Happy

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply
  • 3
  • 0
  • 0
george94
Joining in
52 Views
Message 5 of 5
Flag for a moderator

Re: £50 supermarket voucher

thats great thank you Kath!

0 Kudos
Reply