When i signed up to virgin media i was told of the above to my account possibly after 30 days, well I can't see it in MY ACCOUNT, CAN YOU HELP PLEASE?
Thanks for your post and welcome to the forums. It's great having you involved in the Community
I'm really sorry to hear that you haven't received your credit yet. Checking the account I'm not seeing any notes to suggest the £50 was offered.
When you joined, you would have received a confirmation email with details of what was offered. If you still have this I can look into this further for you.
I have sent you a private message with some information on where to go from here. Just click on the little plum envelope at the top right hand side of the page to access your inbox.
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