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abtrooper82
On our wavelength
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300mb upgrade offer

I have just contacted VM for verification on the new 300Mbs broadband service in my area.

According to them, I will have to pay £7.00 extra a month for the service upgrade from my current 200MB service and a £14.00 charge for the delivery of SH 3.0 required to support the new speed.

With the monthly costs being so low and the fact I'm taking the option of self install, can I ask why VM are not offering the upgrade FOC to existing customers like they did for previous speed upgrades and should they waver the delivery charge as long as the users agree to return their old modems.

Thanks

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Superuser
Superuser
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Re: 300mb upgrade offer

Because it's not a free upgrade. It's an addon package.

100/200 are the basic packages you can buy now with gamer 200 and gamer 300 as the addons for the unrestricted upload.
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abtrooper82
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Re: 300mb upgrade offer

Well maybe VM could use the word ADD-ON when asked about it. Smiley Wink


Shafreya wrote:
Because it's not a free upgrade. It's an addon package.

100/200 are the basic packages you can buy now with gamer 200 and gamer 300 as the addons for the unrestricted upload.

 

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