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Dunnone74
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100mb upgraded to 200mb

I have recently upgraded from 100mb to 200mb but I'm not seeing any change,I don't quite understand,are we not getting what we are paying for or is this false advertising
Thanks Paul
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backtothefuture
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Re: 100mb upgraded to 200mb

Are you trying out a speed test (via cable) to check the difference in speed ? - If so, what sort of results are you getting ?

Normally once you have upgraded the change in speed takes effect within about 30 minutes.

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Superuser
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Re: 100mb upgraded to 200mb

What devices do you have and are they capable of speeds above 100Mb?

For example, if you have an Ethernet connected computer, does it have a gigabit Ethernet adapter?

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Dunnone74
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Re: 100mb upgraded to 200mb

Hi there and thanks for your reply,I'm testing the ping via wired cat 6 in fact almost everything in my house is now wired.
My latest results was hitting just over 90
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backtothefuture
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Re: 100mb upgraded to 200mb

Are all of your devices connected directly back to the Superhub or via a switch ? - If via a switch is the switch gigabit ?

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Dunnone74
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Re: 100mb upgraded to 200mb

Not sure about the laptop it's over 5 years old now,but I'm hard wired straight to my amazon fire to box and I'm only getting 50 to 60
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Dunnone74
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Re: 100mb upgraded to 200mb

The switch is a gigabit yes
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backtothefuture
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Re: 100mb upgraded to 200mb

I believe the ethernet on the Amazon Fire TV box is only Fast Ethernet (maximum 100 Mbps) not Gigabit.  When you take into account overhead etc you wouldn't get near the 100Mbps maximum.  If the laptop is over 5 years old that may not be Gigabit either.

You would be best checking the network adapter on your laptop to see if it is Gigabit.  If it is that would be best using to check your internet speed.  If it is only fast ethernet then you wouldn't be able to achieve anything over around 90Mbps anyway - let alone 200Mbps.

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Dunnone74
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Re: 100mb upgraded to 200mb

Ok thanks for your info,maybe upgrading to 200 is a waste of money then for my set up,unless it improves the rest of the families mobile devices
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backtothefuture
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Message 10 of 20
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Re: 100mb upgraded to 200mb

To be honest (although I might be wrong) I don't think you would get the full 200Mbps speeds on your mobile devices.

The two devices you mentioned don't sound as though they are Gigabit so you are only going to get a maximum of 90Mbps anyway.

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Dunnone74
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Re: 100mb upgraded to 200mb

Your right I've already checked,the max mobiles etc can get is 90,also just checked my fire tv 4K box on google and it does say it has a gigabit Ethernet port
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backtothefuture
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Re: 100mb upgraded to 200mb

OK.  I didn't realise you had one of the 4K boxes.  In that case yes, that does have a gigabit ethernet port.

Is it possible to connect the Amazon box directly into your Superhub (bypassing your switch) ? - This could rule out a potential issue with the switch.

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Dunnone74
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Re: 100mb upgraded to 200mb

Yes I will try that when home from work tomorrow,good idea,and if then I'm not getting more than 90 could it be my router (hub 3.0)
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backtothefuture
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Re: 100mb upgraded to 200mb

It is possible, but as I say it sounds as though out of all of your devices it is only going to be your Amazon Fire 4K TV box that is going to achieve anything higher than around 90 Mbps.

For that the 100Mbps package should be more than adequate.  You may want to consider moving back to this plan.

Hope this has helped.

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Dunnone74
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Re: 100mb upgraded to 200mb

Thanks very much for your time and help 👍
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backtothefuture
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Re: 100mb upgraded to 200mb

No worries at all - Glad to have been of some help.

Please feel free to give some kudos by clicking on the thumbs up icon against any of my replies.

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backtothefuture
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Re: 100mb upgraded to 200mb

I'm not familiar with the Amazon Fire TV 4K device myself but I did a Google search last night and that is where I saw it had a Gigabit connection.

I've just checked again now on the official Amazon website and you are correct - It is indeed only a 10/100 ethernet port.  See:

https://www.amazon.co.uk/Amazon-Fire-TV-Streaming-Media-Player-x/dp/B00UH2O6T2

This would explain why you are only getting the speeds you are getting.  There doesn't appear to be anything wrong with your connection, it is just your devices are not able to deal with the higher speeds.

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backtothefuture
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Re: 100mb upgraded to 200mb

No, there wouldn't be a way to change the fast ethernet port on the Fire TV device to gigabit.  The only way would be to replace this device with another TV device that is gigabit.  You shouldn't really need anything above 100Mbps though for a TV streaming device.

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backtothefuture
Fibre optic
319 Views
Message 2 of 20
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Helpful Answer

Re: 100mb upgraded to 200mb

Are you trying out a speed test (via cable) to check the difference in speed ? - If so, what sort of results are you getting ?

Normally once you have upgraded the change in speed takes effect within about 30 minutes.

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
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Superuser
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Message 3 of 20
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Re: 100mb upgraded to 200mb

What devices do you have and are they capable of speeds above 100Mb?

For example, if you have an Ethernet connected computer, does it have a gigabit Ethernet adapter?

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Dunnone74
On our wavelength
307 Views
Message 4 of 20
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Re: 100mb upgraded to 200mb

Hi there and thanks for your reply,I'm testing the ping via wired cat 6 in fact almost everything in my house is now wired.
My latest results was hitting just over 90
0 Kudos
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  • 467
  • 62
  • 136
backtothefuture
Fibre optic
304 Views
Message 5 of 20
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Helpful Answer

Re: 100mb upgraded to 200mb

Are all of your devices connected directly back to the Superhub or via a switch ? - If via a switch is the switch gigabit ?

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
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Dunnone74
On our wavelength
298 Views
Message 6 of 20
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Re: 100mb upgraded to 200mb

Not sure about the laptop it's over 5 years old now,but I'm hard wired straight to my amazon fire to box and I'm only getting 50 to 60
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Dunnone74
On our wavelength
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Message 7 of 20
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Re: 100mb upgraded to 200mb

The switch is a gigabit yes
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backtothefuture
Fibre optic
294 Views
Message 8 of 20
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Helpful Answer

Re: 100mb upgraded to 200mb

I believe the ethernet on the Amazon Fire TV box is only Fast Ethernet (maximum 100 Mbps) not Gigabit.  When you take into account overhead etc you wouldn't get near the 100Mbps maximum.  If the laptop is over 5 years old that may not be Gigabit either.

You would be best checking the network adapter on your laptop to see if it is Gigabit.  If it is that would be best using to check your internet speed.  If it is only fast ethernet then you wouldn't be able to achieve anything over around 90Mbps anyway - let alone 200Mbps.

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.
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Dunnone74
On our wavelength
292 Views
Message 9 of 20
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Re: 100mb upgraded to 200mb

Ok thanks for your info,maybe upgrading to 200 is a waste of money then for my set up,unless it improves the rest of the families mobile devices
0 Kudos
Reply
  • 467
  • 62
  • 136
backtothefuture
Fibre optic
285 Views
Message 10 of 20
Flag for a moderator
Helpful Answer

Re: 100mb upgraded to 200mb

To be honest (although I might be wrong) I don't think you would get the full 200Mbps speeds on your mobile devices.

The two devices you mentioned don't sound as though they are Gigabit so you are only going to get a maximum of 90Mbps anyway.

-

If I have helped please feel free to give 'Kudos' by clicking on the thumbs up icon against any of my posts. If I have helped to solve an issue you can also click on the 'Mark As Helpful Answer' link to mark it as helpful.