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Registered: ‎23-04-2017
Message 1 of 2 (42 Views)

£100 gift card

Hi, I've order a package, and on that package there was a deal of £100 gift card including with it. It has been a month and I still yet to receive this gift card.?

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Registered: ‎14-05-2013
Message 2 of 2 (10 Views)

Re: £100 gift card

Hi Cityzap,

 

Thanks for your post and welcome to Virgin Media and the Community Smiley Happy

 

Any promotional offers with gifts included, such as the vouchers, are processed after an initial 28 days of taking the services. We then advise it can take up to 14 days to receive it. 

 

Based on your install date, you should get it by 3rd June. If you haven't received it by then come back and let me know and we can chase things for you Smiley Happy

 

Thanks.

Kath_F
Forum Team

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