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5piced
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£100 Voucher

Hello dearest Forumers,

I signed up for a virgin media bundle in January and was offered a £100 voucher to spend online at a variety of places. I've looked through the forums to see the standard code of practice around this and found that I should expect to wait 28 days (for the right to cancel clause to expire) and then 14 days further for the company that generates the vouchers to send them. Seeing as I've been a customer for nearly 3 months I was expecting to have received something by now. Unfortunately not.

Does anyone know the next steps in the procedure, for example who I need to contact or where I should look to resolve the matter?

 

Best wishes to you all 

 

xx

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Forum Team
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Re: £100 Voucher

Hello 5piced and welcome to the forum Smiley Happy

Sorry to hear you're still waiting on your gift voucher.

I'd like to look into this for you so I'll send you a private message shortly. Just click the small envelope icon to the top right.

Thanks, 

Michael_JK
Forum Team

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