Menu
Reply
  • 1
  • 0
  • 0
Richardthefirst
Joining in
76 Views
Message 1 of 3
Flag for a moderator

10% increase in subscription - only Joined 6 weeks ago- Can I Leave

Apart from taking 6 weeks to move to Virgin, after numerous issues and mis communications, and apart from poorer quality picture and slower navigation to planners and recording (done all the usual stuff) and apart from only being with Virgin for 6 weeks I get stung with a 10% increase in subscription.

Anything I can do,  other than shelling out more cash to VM to quit.

 

Rich

 

0 Kudos
Reply
  • 8.38K
  • 413
  • 986
jb66
Alessandro Volta
66 Views
Message 2 of 3
Flag for a moderator

Re: 10% increase in subscription - only Joined 6 weeks ago- Can I Leave

You will be able to leave Virgin penalty free
0 Kudos
Reply
  • 20.93K
  • 766
  • 1.56K
Forum Team
Forum Team
28 Views
Message 3 of 3
Flag for a moderator

Re: 10% increase in subscription - only Joined 6 weeks ago- Can I Leave

Hi Richardthefirst, 

 

Thanks for your post and welcome to the forums. It's great having you on board with us in the Community. 

 

I'm sorry to hear you were unaware there would be a price rise after joining. Usually this is told before hand. 

 

As mentioned by jb66, there is a clause that lets you leave penalty free with 30 days. Give the team a call on 150 / 0345 454 1111 and they will be able to go through the process with you. 

 

Come back and let us know how it goes. 

 

Thanks,

Kath_F
Forum Team

Tech fan? Have you read our Digital life blog yet? Check it out



0 Kudos
Reply