We’ve had no landline for 4 days. Went online and no way to report the fault which is very frustrating! Just keeps taking me around in circles! Please advise!
I have have had no land line for the past 5 days. When I go into the APP it says there is an issue in my area but when you go further into it it says there is no issues in my area/post code.the fix date keeps moving on another 24 hours every time I c...
Was "reprimanded" today for using the private message option when I had been asked to do so by a rep. Not pleased. Wanted to find out if VM could match the current BT offer. Not heard anything so am asking again.
This afternoon our internet and landline went down. Tried all the steps suggested to reboot the hub but still not working - somehow I’ve managed to get an engineer visit booked for Friday but really need this sorted asap. Also cannot see where or how...
yesterday Virgin engineer came per appointment. He checked the landline which is dead, then connected the phone to the newly installed router. He said the phone would be up and running in 15-30 minutes then left.The phone line, now over broadband, is...
OK ported 11th April don't work properly till 13th Routing issue apparently. Worked till the 18th, Virgin ported it again for some reason. IT FAILED just had a SMS tosay they cant get my old number back please use the number have given you. NOT HAPP...
Engineer visited today to fix the 'no landline' problem. He connected the phone to the new internet hub and said it would be working later over broadband. It has been three hours and the phone does not work via broadband.
I have been with Virgin Media since early March, my broadband has been up and running since 13th March, and that is when the problems started. As part of the package I asked for my number with BT be ported to Virgin, and after three port requests it ...
