For the last 2 days we have not been able to receive incoming calls.I called VM TWICE on my mobile and first they said my phone (BT4600) was not compatible.I checked and found that it IS !I have reset the Hub3 numerous times and after ANOTHER call th...
Land line phone crackles constantly. Help needed as phone almost unusable.
Has anyone experience the time on their phone jumping forward by one hour. Have manually set the time on the master phone a few times but it insists on adding an hour some time later. My phone line is connected to my Hub 5. [MOD EDIT: Subject tit...
Hi. I have just taken out a new contract for broadband and Digital Voice. I have seen several times on the community that when you are changed to Digital Voice you get a new free phone to go with it. Please tell me this is true! I’m having issues wit...
I am reporting to the powers that be that my landline is down again.When I dial the number it will take the first couple of numbers then a loud bleeping constant noise comes in and I cannot connect\make any calls. Please will you report this to whoe...
My landline telephone has not worked at all since 2 March 2024. I live in Guildford, Surrey.I reported the issue by phone on 4 March. They told me there was an outage in my area. They also sent me out an adapter (received 8 March) to try the Broadban...
My wife was expecting a callback from the doctor Friday afternoon. However the doctor was unable to contact us on the landline. Eventually he managed to get through on my mobile. When I found out he was having problems I tried ringing the landline an...
My landline is to be moved to internet based home phone calls on 6/3/2024. My phone sockets are nowhere near the hub. I have tried phoning 150 to be told that there will be a long delay and offering a text based interaction. That merely takes me (aga...
Hi,I have a Virgin Media BB/TV/Phone package, but have so far not used the phone. I'm looking at getting a phone, but wanted to check the correct approach. I have a Hub 3 with 2 'TEL' ports in it. Can I buy a phone that doesn't need one of those B...
Does anyone have an update on when the virgin digital switchover will start rolling out again?
