Phone still not working,
no response to complaint reference: C-051123149, phone has been down 6 days now, suspect migration to VOBB engineer booked to fit new hub on 18th what happens in the interim?
Home Phone
Help with your Virgin Phone line
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Forum Posts
Vulnerable customer fault
Hello- my elderly mother has called me to report she has had no landline since Monday lunchtime. You have a long phone queue and the online checker isn’t working. Please can you get in contact to resolve
Landline no dial tone -no way of contacting Virgin without calling them - Sun 29th Oct
Virgin have done it again and this is probably the last straw after 27 yrs (I know but until recently they were the only fibre provider)I use a landline at home (due to poor mobile receipton)Worked fine at midnightNot working nowWent down to check th...
Resolved! Home phone beeping but no voicemail message
If we receive a voicemail message on our landline, our phone beeps when we pick up the receiver. For the past few days, our phone has been beeping constantly even though there is no voicemail message. I have disconnected and reconnected our phone b...
Landline not ringing
My landline working but not ringing on any phones. Spent ages with virgin and said rebooting hub will sort out. But not. Help
landine and hub not connecting
Hi I'm having problems with my landine and hub not connecting. The phone socket on wall doesn't work and only connects to virgin media. I haven't received a letter to say when the switch over in my area is but I rang VM who has since set new hub and ...
Landline not working in or out for the last week
Hi,I am unable to dial out on my landline as all I get is the engaged tone, phoning my landline from my mobile when the phone is connected leads to an engaged tone also.I have tried unplugging & reconnecting my landline which is connected to a plug w...
Landline phone can’t accept incoming calls
Have recently joined Virgin with landline phone via voip. Can make calls out but no incoming calls. According to earlier posts, this problem has been going on for several years. How can it be resolved? p
Home phone
Received new adapter for telephone switchover, would be good but all my ports on my router are in use by other things, what solution have you to supply to make my phone work?
Phone line cut by contractors
Hi Virgin, My landline has been cut outside the house and the omnibox has been damaged by vandalism. I would like to book an engineer to come and fix this fault. The phone cannot make incoming or outcoming calls. Please help.
