I'm not able to make calls on my Virgin landline. I can receive calls, but every time I dial to make a call, I'm just put straight through to the Virgin Media helpline - whatever number I dial. I've checked the Virgin Media website and can't see that...
Hi, I've received an adapter in the post for the switchover in my area on 5th Dec 23. I have a DECT phone system. Cordless with 2 handsets which are connected. The main handset and base are near my hub. The other is in the bedroom- a distance away. D...
Good Afternoon. My original landline number was disconnected by mistake by VM as there were some communication issues when my connection went fully digital. I had to take out a new landline with a new number to get my phone services restored, but was...
Vm app says no service issues in my area but I have no landline dial tone. Cables and handset all fine. Can't ring 150 because I can't ring out at all. I've not been switched to digital yet. Phone line been clicking and crackling for a few days but i...
Hi ,I was informed by virgin my phone service would be switched over on 17/11/23.Checked my landline connection on 17/11/23 and the line would not allow outgoing calls as stated by virgin. So ordered my new hub and set it up. Hub is working perfectly...
Spent 2 hours on phone yesterday to VM while they ran tests. Cannot find the fault but I still cannot ring out. I need another service provider.
So for a while now trying to dial any number on my landline connects me to Virgin Media, I only have the landline so my dad can call me so just hang up and switch to my mobile.on 31st October I got fed up with this so called 150 to report the fault a...
I'm not able to make calls on my Virgin landline. I can receive calls, but every time I dial to make a call, I'm just put straight through to the Virgin Media helpline after pressing a couple of numbers.Never get to dial a full telephone number.I've ...
My home phone is dead. There are no reported problems. I don’t believe the switch over has happened. I need it fixed as I have burglar alarm monitoring
Is it possible to remove Virgin Phone? I have no need for a landline and i haven't had a phone plugged in for years now. Paying for something that i don't use and each time I have asked to have it removed I have not been assisted.
