Hi,I currently use my home phone fairly infrequently, but just wondering if its compulsory to switch my home phone into the hub? The wording from the email/text messages stipulates that I 'must' do this Thanks
My mother's phone has been disconnected. I have been trying to get someone to help at virgin media for 3 and a half answers. She has an alarm plugged into it, now nothing works. What an appealing way to treat a vulnerable customer.
I raised an issue regarding my mother’s landline not working and the conversation to resolve it seems to have stopped. An someone get in touch again please
My contract ends today so the landline should still be working but I noticed first thing this morning that it's been cut off again.
I can make outgoing calls but cannot receive incoming. I have tried switching the hub off as suggested by the very confusing website. I have also spent the best part of 2 hours on the phone...... initially successful after 15 mins hold only to be c...
We switched over to VOIP phone some time ago, and have recently realised that if someone rings while I'm on the phone they don't get a line busy signal it just keeps trying to connect then cuts off.We are in the purple zone apparently but when I do #...
Hey everyone,I recently switched from BT (phone line cable) to Virgin Media, and I've noticed a significant increase in my ping. On BT, it was around 3/4 ms, but now with Virgin Media and their new cable in the area, it's much higher.Has anyone else ...
Landline down since Monday. Wall socket - no dial tone on any phone connected.There is no general fault for landlines on my postcode. Broadband OK.Please advise for engineer visit.Many thanks
I have recently been changed over to BB telephone, so why am I still being charged phone line rental when the phone line has been disconnected and my phone is going through the existing BB 'wiring'? I am sure there will be some good explanation but i...
It transpires it was due to the digital switchover, which I had never heard about. I am FURIOUS that they have done this without warning and I was 2 weeks without a landline.I have since read up about the digital switchover, and realise that it is ne...
