My landline is unable to make or receive calls meaning I'm unable to report the fault to 150 and mobile reception varies from patchy to non-existent in the house. I've attempted to find a way of reporting fault online but all avenues I follow end up ...
HiDoes anyone know how to escalate an issue we are having with my Nans home phone line?Despite informing VirginMedia that my Nan has a lifeline device (in case she falls over) they have switched off her analogue line and changed to digital. Nothing e...
I think I will need to book a technician as my hub is on the 2nd floor and the incoming phone socket on the ground. Tried on the phone waited ages got nowhere. Help please
I have switched over my analogue phone line to digital. Plugged in my home phone into the router as directed and all working fine.The issue is i need the telephone port on the back of the router working as my alarm needs to be plugged in.I have trie...
Voicemail on my landline has been switched on and I urgently need it switched off.The help page says you can turn it off by dialling 1571 and following the menu options - but there is no option to switch it off.I dialled 150 and eventually got throug...
In the last few weeks we have started on the fibre optic broadband phone line. The phone has worked well for both incoming and outgoing calls. We bought a new Panasonic KX-TGJ3204E phone – an update of the previous one we had. This worked fine as wel...
Received adapter.Received text saying to switch & re-boot hub.I've plugged the adapter into the Hub & plugged the phone into the adapter. Rebooted the Hub (3.0), Hub status says "Telephony (ready)" but I can't make or receive calls. What do I do now?
new here so hope post is ok hi could anyone else tell me if they have had a problem with there landline ( continually engaged tone )not being able to ring out have been told there working on a fix was first told 24 hours and today was told another 4...
My home landline can't receive incoming calls ,I can make a call out and my broadband is fine .This happened after I called customer service to request them to active my call waiting service what I add on 01/11/23,but they didn't working until I cal...
Switch over date was messaged to me and confirmed it had taken place, to this day no phone signal. Can not get through to technical for support, tried over a few days, very poor. I have reset Hub5, plugged in BT phone line into back of router, still ...
