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Landline

When dialing certain numbers I get silence or enaged tone, even though the other person isn’t on the phone 

landline switch over, need an engineer booking

Ok, so, email today saying we are being switched over in March 2024.Currently, our hub is at one end of the room, and our landline socket at the other, so basically they are not 'near' each other for the swap over, and, we have an upstairs phone fed ...

HughJarsse by Knows their stuff
  • 309 Views
  • 4 replies
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Resolved! Migrating phone line

Have followed instructions to migrate, j phone say line error. Have checked all connections and reboot hub(5) no joy

Resolved! How do I change two phone lines to digital?

I have two landline phone lines each with its own number and expected to be able to link them to the two sockets marked telephone on my router; each line has a few wired extensions around the house. I have been told this cannot be done (I do not agre...

Resolved! Vat invoice

Hi I need to have vat invoices for my past bills and bills going forward how can I get these please.

Jango1 by Tuning in
  • 1652 Views
  • 25 replies
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Terrible phone line connected to vmhub

Was advised by vm that problem was my old Panasonic phones so have just bought new Panasonic phones. Problem remains with humming and echo on both outgoing & incoming calls. Base unit is connected to hub via an adapter. Vm says phone line is ok but c...

Suec2 by Joining in
  • 643 Views
  • 13 replies
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Phone not working

Landline switched to hub last month, initially worked. Now the phone is saying "check landline" and is not working. Have tried rebooting hub and plugging/unplugging cable into both phone ports. Sometimes phone connects but dialling tone is very crack...

RichP11 by Joining in
  • 570 Views
  • 10 replies
  • 0 kudos

Not receiving landline calls from EE mobiles

I can call my landline from my O2 mobile and a Lebara mobile but a friend calling from an EE mobile or Plusnet landline gets number not recognised. I can make outgoing calls ok. My landline phone is connected to the router.

Shards by Joining in
  • 583 Views
  • 11 replies
  • 0 kudos

landline not working

I would like to report a fault on my landline but can not find any numbers to call. can you please tell me how to report this.....ThanksLinda

linjh1 by Joining in
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  • 0 replies
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Resolved! Compatible make model of phones

hi folks, I have Hub 5 with supplied adaptor. Can anyone tell me what make and model number of cordless phones they have working with it? I’ve tried two models of BT advanced phones and neither work. Virgin advise the line has been checked and workin...