Scam calls
I have not disclosed my phone number to my own family so please explain how I got a scam call from Amazon on my landline?
I have not disclosed my phone number to my own family so please explain how I got a scam call from Amazon on my landline?
Hi thereAfter a recent power cut in our area my landline has stopped working completely, no tone, not able to make or receive calls.I have tried unplugging and plugging everything, bought a new phone thinking it maybe the handset itself, nothing has ...
I have spoken to Virgin customer service regarding my caller display not working. I have been informed that an adapter is being sent out so that I can plug my landline into the back of my super router 3.I’m told that my landline is not noisy, so will...
hi, I had a new broadband installation on 14th February & my phone line was also switched and my existing number was kept but the phone line has has a terrible loud crackling noise which is constant which makes phone calls a bit unbearable. The en...
Hi,My switch over date to the new phone service is the 13th April, the hub is upstairs and can’t be moved whilst the phone is downstairs. So phoned Virgin yesterday to request for an engineer to come out as offered in the rollout letter. The agent i ...
Since joining Virgin a few days ago I keep getting missed calls messages although the phone hasn’t ring, when I check to see who has tried to ring it shows no number. On average I get 15 so called calls a day.I have spoken to virgin who deny its thei...
I want to keep the old landline number that was at the property before I moved in and virgin staff appear confused does anybody know how to do this. Thankyou
Have recently moved and virgin say cannot put phone point in bedroom, which we previously had, this is needed for equipment my husband has you a heart pacemaker. The only phone connection we have is behind the tv in lounge. Help please
I need to understand what package my parents have. They recently had their phone replaced with a broadband router and cables. They're elderly and I am not sure they know what they pay for. I currently pay for mobile broadband for them and when I ch...
Is there any difference between talk more anytime and multi talk 75?My parents appear to be paying for both on their home phone plan and to me they both seem to be offering the same or overlapping benefits