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International calls

Last night I tried to call the US from my landline. The call was blocked. I called Virgin and was told I could not call the US on my "any time chatter" contract - which I joined in Sept 23 - I had no idea that was the case.So I asked for the call bar...

ok if I switched the emergency phone off at the socket?

Hi, We have a Virgin emergency phone installed and it rings when our home phone rings.Normally would not be a problem but we now have some one sleeping in the room where it is.Would it be ok if I switched the emergency phone off at the socket whilst ...

Teekay2 by • On our wavelength
  • 115 Views
  • 1 replies
  • 0 kudos

No phone line

My phone line is dead but there is nothing on the website to say there is an issue, and no way of logging a problem without phoning, which I can’t do! Posting on here in the hope that someone responds and can help.

Change Telephone Number

Hello,I need to change the telephone number of my landline.I am aware this will be a random number, just need a new number that I have previously not given out.If you could please message me.Thanks,

Dragoniz by • Joining in
  • 93 Views
  • 1 replies
  • 0 kudos

Resolved! Best phone for 'landline'

Two nice Virgin engineers came out this morning to diagnose the fault with the new landline. They replaced corroded junctions outside and the internal cable and gave us a longer one as well and still the fault persisted. Let me describe it to you, wh...

Resolved! Fibre Phone Adaptor needed

Hi,How can I get the adaptor that plugs into your router. I was promised one late last year but we didn't receive it and now the home phone no longer works.Thanks.

L0kain by • Joining in
  • 128 Views
  • 2 replies
  • 0 kudos

Virgin are refusing to fix my Landline

Hi. My landline broke this week but Virgin are refusing to fix it and are demanding a move to internet phone which I do not want. Why won’t they just fix it. 

BM11 by • Tuning in
  • 413 Views
  • 14 replies
  • 0 kudos

Wrong Time on Handset since moving to Digital Voice

Since moving to digital voice 2 weeks ago when we set the correct time on the BT digital handset when a call comes in it sets the handset phone 1 hour in front.When you change it back and get another call it reverts back to 1 hour in front again thei...

TAZMANUK by • Knows their stuff
  • 7455 Views
  • 133 replies
  • 2 kudos
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