Home Phone

Landline issue

HiCannot ring next door neighbour. Can ring all other contacts on landline or mobiles Phone doesn't even ring after dialling her number.Is this an issue our end or her end? Any suggestions?Thanks

Resolved! Landline telephony from Hub 5x

Hi all, had fibre to the premise (FTTP) broadband installed two weeks ago. Seems okay so far.Telephony is disabled. Have searched the website and asked the Bots but had not luck. Can anyone point me to:What the fees are.What the process is to get ...

crackling landline when calling out

since changing the landline to go through the wifi hub when I make an outgoing call it crackles that bad I cannot hear anyone. When I receive an incoming call it is fine. I have checked my landline phone and wires and seem to be fine. I have checked...

Re: Landline calling the police

Hi Ben, we're having the same issue. We had the police knocking at 1:15am Monday morning and have today been contacted due to a further 3 dropped calls to the police. We don't have a landline connected and we have been charged on our bill. What do I ...

Landline down

Good morning, am posting on here that my landline is down this morning so I cannot phone anyone to tell them. My broadband is okay but I can see the signal is quite low.I want this documented with regard to compensation if my landline doesnt come ba...

I've had enough of Virgin!

I had a full day without phone just before Christmas, I spent over £9 on my mobile trying to ger it resolved - WHERE IS THE REBATE ON MY BILL? There ain't any!The blasted thing is OFF AGAIN today, dead as a dodo, this time I am £15 out of pocket, tha...

Landline issues.

Good morning, could someone please assist?My landline has stopped working. When I pick up the receiver there is an engaged tone.I have run all the suggested tests snd still nothing. I have bought a new phone and tried that still doesn't work which su...

Phone call recipient permanently engaged

Recently when ringing certain numbers from my virgin landline the recipient is permanently engaged. It appears that I now have to enter the full area code with number otherwise the recipient is engaged. This didn't happen before. Any suggestions.

Resolved! Home phone Adapter

Hellocan you please send me plugin adapter for telephone when everyone switches over to digital - I have hub 3As i haven't recieved one - am abit worried due to what is going to happen ector will you send it out automatic?? The landline is downstair ...

Landline - Cannot make or receive calls

I am unable to make or receive phonecalls from the landline.I've tried all the suggestions online and nothing, can't speak to anyone to discuss.When the automated bot says it will check the line from your end and I need to call back in 10 minutes I e...

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