My brother has just had fibre installed. He is a vulnerable person and now his falls alarm doesn't work and he can’t phone anyone. How can this happened?What is he supposed to do?vicky
I'm most likely repeating something here or discussing something that's already disscused so apologies in advance.I have received my adapter for this and I'm not looking forward to this change as going by some of the posts here, it's an additional he...
Please can somebody tell me how I book an engineer so that my phone extensions continue to work after the switchover to fibre? I've just tried asking this via Virgin Media WhatsApp chat and they haven't a clue what's happening.
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Hi Forum, My landline wire outside came apart when workman moved it. It has been looking like it's about to break for years with the plastic box gradually falling apart. So the wires now need reconnecting. I've tried the 0345 454 1111 number, but all...
I've just received an email to inform me that our home phone line is being switched to fibre in July. Looking at the instructions, there is no way my current phone cable will reach from the socket it's in at the moment to the back of the hub - there ...
My elderly in laws (totally confused by IT) have been sent said adaptor.Can you confirm what the switch date is for NG4 4DA.They will need help and I need to plan that.
You send me a letter to contact your Customer Service Dept to book an engineer to update my Emergency Back Up line but it’s impossible to contact this dept by phone ?Can you explain the secret of how to do this then please
We upgraded our V+ to V6 a long time ago and had a home phone plugged into a wall socket.After a while the home phone cable was damaged and the phone binned (was old).I have recently purchased a new Panasonic DECT phone. I purchased an adapter to so ...
