Hi all,had email from VM today saying that from 1st June 2023 we will need to use the adapter they are going to send to us to accommodate the landline switch to fibre.Our phone is located downstairs, our wifi hub is upstairs. Where our wifi hub is l...
My telephone is on different floor/level than my Hub, this was necessary for various personal reason. Now the switchover from a normal telephone line to fibre is causing problems! I know a solution, fit a telephoneline extension from the Hub to t...
Long rant alert** hoping this has happened to someone else and they have been able to resolve it!We had multiple calls at the start of the year saying we had to switch to fibre broadband. A lot of the time i was away so missed their calls, i finally ...
I'm back with Virgin Media after a 2 year spell with Vodafone. (Sadly, I'll probably be leaving again after 18 months, when the monthly cost for my >200 Mbps service is forecast to rise from an average of £18.40 to £57.00!) Surprisingly, my old forum...
I’m due to switch over to fibre end June. I can move my phone to where the hub is but am not able to move my telephone line cord as it is ‘trapped’ under the floor. Any ideas if or where I can get a replacement cord? It’s an old phone which Philips d...
Greeting, I've just got my date for the swap and its in a couple of months, so am trying to work out what is best to do and am looking of experiences and or advice.Like many, my router (upstairs) and my main home phone are on different floors but bot...
If I phone some landlines from my VM landline the call drops, i.e. we suddenly can't hear eachother. This can be after a few minutes or a few seconds. But this only happens on outgoing calls to landlines.I get the problem when I use another phone, s...
Hi, I believe I need to book a technician as our hub is in an upstairs room but our phone is downstairs. I have looked online but no luck there and I can’t get through on the phone. Can someone help please.
Hi I've recently moved from Sky to Virgin but am still waiting for my landline number to be ported across. According to the documentation I received, it could take 10 days which has now passed. Please can I have an update as where this process is up ...
Hi, I have no dialing tone on VM home landline. I've tried using Virgin Status but that says everything is fine. I need my phone for calls from medical professionals regarding health problems.What do I do now? Thanks for looking.
