My elderly parent, 85, was told she needed to switch over to broadband phone. There was not an option or told that she could wait until the deadline. She was informed that the area was moving over. She was not alone.Since moving to VOIP, she has ha...
My landline was dead on Sunday the 25th.I unpluged everything from the main socket and just used each of my phones .Still dead.The cover on the main socket was removed and the phones were inserted into the test socket.Same result.When I used the 0345...
Still waiting.....Out of curiosity as no contact from anyone at Virgin, I used my mobile to call my landline. It rang....and rang and rang as I could not terminate the call.Then I tried ringing my mobile from the landline.......RAPID beeping noise!!...
I only found this out as it rung today, I have not used it for a year or so, so I answered it and no one spoke, and then i found I had no dial tone. I am not on digital voice, I am on an anaglogue phone. I have tried several handsets in to the mast...
I have suddenly started to see phantom calls added to my bill this month (£22.75) plus a further £1.20 since the bill was produced yet I never use the landline and don't even have a hand set!I see that this has happened to quite a few other people on...
How do I order a phone adapter for my new Hub3?Looked through all the emails I've had with regards to my new fibre phone but no mention of how to order the phone adapter, also can't see anyway of ordering one on the virginmedia websiteCheers in advan...
Hi My Virgin landline is not working, no dial tone and no one can ring in.I have reported this to Virgin but I can't make the understand that, this is not a home problem.My entire street who have a virgin landline do not have any service either.How d...
Is someone able to help with a landline number transfer from Sky/Nowtv please ? I keep being given told it will take 24hrs and promises that just don’t materialise and are currently no movement, my VM contract went live on the 16th of Feb.
Hi there, I trialled Virgin Media when it first came to my area before then becoming a paying customer.I have 1GB broadband data only and thought to myself, I should look into porting the telephone number across from my other provider and have one se...
We've had no dial tone for just over a week. We've tried ringing with our mobiles for help and support but, no one seems to be able to help. We are waiting for test results from hospital/gp's and they always get in touch via landline. Our mobile phon...
