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Landline not working

My landline is not working. There is no dial tone, I checked on the service status and it says that there are no issues. Can you please help as I rely on my landline as I can't get a mobile signal at home.I had a cable pull on Wednesday and Thursday ...

Our landline has stopped working in April.

Response from Virgin Media is...there is no land line problem reported in your area. I have borrowed and used a new phone and the landline is still not working. Reading other complaints, the non working problem is most probably a faulty modem or inte...

Phone changeover date

Is there an easy way to check the date my phone is being switched over? In my mind it's today, 7th July, but my emails are still missing and I never got a proper letter through the post about it so I have no way to check myself. I've plugged the adap...

Pollybear by • On our wavelength
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  • 4 replies
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Resolved! Cancelling Home Phone Line

I was told on multiple occasions by vising engineers that when the switch over to WiFi phone line starts (now) that I would be able to cancel my phone line and get a reduction in the package cost, yet I can't find that option anywhere. Has anyone suc...

Call charges .. I don't use phone to ring out

Noticed .37p call charge on my current bill, on looking see same on last month's bill.  It isn't itemised and I am 99.99 certain that I haven't called out although I have answered calls on that line very infrequently.  Has me very puzzled, also conce...

VOIP set up

My router is in my upstairs office but I want the phone downstairs where it was before the switchover. How do I arrange this?

dgb111 by • Tuning in
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  • 6 replies
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None existent phone calls

Hi all, my landline now goes via the wifi hub,  but since my landline has gone digital I am getting up to 20 new calls a day ( supposedly). And the times I get these can show 63.36 ( didn't know that was an actual time). My cordless phone never rings...

Brook68 by • Joining in
  • 285 Views
  • 5 replies
  • 0 kudos

Resolved! Telephone line: can only dial out

Hi, I’ve had VM for a couple of months now. Realised that I was paying for BT as well … as a request to cancel hadn’t been made by VM to BT.  Despite my calls to VM asking for my number to be ported over, I’ve heard nothing. So, I’ve cancelled BT mys...

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