Landline problem
Cannot get through to elderly mother on her landlineanyone know if there is a problem in KY1 3DS postcode?
Home Phone
Help with your Virgin Phone line
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Forum Posts
Landline not receiving calls - GU31 area
My home phone can make calls but nobody can ring it.I am in the GU31 area and the phone is connected to a HUB5.I just tried calling 150 but I got cut off after 15 minutes.
Resolved! NO LANDLINE SINCE FRIDAY
I'm in the GU21 postcode area and have been without a landline since late Friday - with a brief back in service late Saturday for a couple of hours - and all I am getting from the Virgin reps on the 0345 number is that there is an exchange fault in t...
Dialing Tone problems
Hi ThereI am struggling with my Virgin Media service regarding my landline phone.I have had no dial tone on my Home Phone for the past several days. I have checked with two different phone sets, but none of them are given the dial tone to start a cal...
Resolved! How do I get an available landline number?
Hi all.Had landline disabled a few weeks ago. I'd like it to be enabled again.If the original number I was given is available, will I have to take that or can I choose another?The one I need is the one I had with Plusnet a few years ago. I rang it an...
No landline......
For the second time within a few weeks we've got no landline. Sunday morning we were made aware there was an issue but it could have been before that before all we know.Since then the service status has fluctuated between a problem and its resolved....
Resolved! homephone
My Homephone stopped working on Sunday although rings when someone tries to ring me.It is green on Power but red on charging. On looking for issues locally the website says TV problems, not Homephone. I can turn on TV but it usually takes a while to ...
Virgin Phone Switchover
Has the Virgin phone switchover taken place in Woking Surrey?. I currently have no landline, the phone is totally dead, can't make outgoing calls or recieve them plus no dial tone. As of yet, i've not received either a letter or an e-mail confirming ...
Resolved! Landline dead in GU1 Addison Road since power cut at 6:50am on Saturday
We had a short power cut on Saturday morning (2nd March) and our land line hasn't worked since. Some other people on our road also had the same problem but they appear to now have working phones and we still do not.There is currently a guy working on...
Vulnerable mum has lost incoming calls
Hi my mum is over 80. She has lost incoming calls. I can’t help her at the moment because I’m 100miles away. I’m not sure if she should have had a switch over to fibre? Could this be the issue? Northampton area .
