Hi,Please can someone advise?Is there a way to check VM landline switch over dates? My landline has stopped working, but I cannot recall/ find any correspondence giving a switch over date. Thank you
Ever since I had to change to the new fibre hub about 2 months ago, I lost caller ID and sporadic loss of 1471 which is giving me the following message'sorry the last incoming call history doesn't exist'????I had put off calling Virgin about this du...
I need my 1571 landline service turned off along with any call forwarding and call barring that may be active. This is a new account, and I need this line clear for my work. Many thanks Sue
i have plugged my phone into my hub as directed. the phone rings for an incoming call, but when i answer i get an engaged tone. Same when i ring out. it rings but when the other person answers it’s just an engaged tone. i’ve tried all the guidance an...
We’ve got the free mobile calls option on our Home Phone but the call volume is very low.We have to switch the phone over to loudspeaker and hold the phone to our ear to hear the call. Dial tone is nice and strong. Land line calls are better.We’ve...
Hi,What's the chances of getting there phone switchover done sooner? I think I was told it would happen in January but I'm currently doing some building work which requires moving the phone jack. I'd prefer not to have to do this if in a few months i...
I'm unable to make or receive calls on my phoneline. It's been switched to fibre and was fine, but is now not working. I am 89 and have a redcare pendant so I need to get this working asap. Can anyone help?
I have received Fibre Phone Adaptor. However my hub is in a different room to my land line so need a technician to help with an extension cable. I have been going around in circles trying to find out how to book a visit but have got nowhere.
Like many I have received a text about the changeover of landline to fibre network, in my case in November. I replied with "CALLBACK" a week ago but no-one has responded yet. My concern is that the Ethernet ports on my hub aren't working ; that i...
