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Stoddy
Posts: 2
Registered: ‎12-02-2011

Wires out of the phone socket

Hi

 

After losing my phoneline and trying a different handset, I undid the main phone socket to see whether any connections were loose and i found 4 wires, 3 sockets and only 1 of the wires attached.

 

Can you tell me what goes where?

 

The 4 wires are coloured:

Mostly blue with white bits

Mostly white with blue bits

Mostly white with orange bits

Mostly orange with white bits

 

The three sockets are off centre of the main socket, the one nearest the middle which I'll call Socket 1 has the "blue with white" wire in. What goes in Sockets 2 (the middle of the three) and 3 (nearest the edge). Do I need all 4 wires to be connected?

 

Thanks

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Whiz Kid III
Champs
Posts: 1,351
Registered: ‎30-10-2010

Re: Wires out of the phone socket

In the phone socket is 3 sockets one should say B and another A

 

From the setup you have described it should be mostly blue with white into B and mostly white with blue into A

 

That is all, these dont suddendly fall out are you sure one didnt come loose when you opened the socket? If the above does not fix it then chances are the fault is somewhere else and a tech would need to be booked

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**I am employed by Virgin Media**
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Just joined
Stoddy
Posts: 2
Registered: ‎12-02-2011

Re: Wires out of the phone socket

Thanks for that - yeah, tech time it is

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Pro II
paultechy
Posts: 8,214
Registered: ‎08-06-2010

Re: Wires out of the phone socket

you could take a look at - http://www.wppltd.demon.co.uk/WPP/Wiring/UK_telephone/uk_telephone.html

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leepearce
Posts: 1
Registered: ‎21-04-2012

Re: Wires out of the phone socket

Hi this thread really helped me, I just wanted to support the following advice as it solved my problem.

 

[quote]From the setup you have described it should be mostly blue with white into B and mostly white with blue into A[/quote]

 

I had 4 wires; blue, blue + white, Orange, Orange + white.

I had 2 possible to connect wires

1 section had 3 options - was marked A  B

1 section had 5 options - was marked 1 2 3 4 5 6

 

I only had to connect 2 blue wires -

Blue + White to A

Blue to B

(Do not put anything in the middle option)

 

I had to buy + use a Punch Down Tool (180mm) (£5) to get a good connection.

With a Punch Down Tool you do not need to strip the wire, the reciever / option will pinch through the wire sleeve to make the connection.

 

I left the orange wires loose in the box.

 

My broadband was left uneffected.

 

Good Luck.

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