on 12-02-2011 15:35
After losing my phoneline and trying a different handset, I undid the main phone socket to see whether any connections were loose and i found 4 wires, 3 sockets and only 1 of the wires attached.
Can you tell me what goes where?
The 4 wires are coloured:
Mostly blue with white bits
Mostly white with blue bits
Mostly white with orange bits
Mostly orange with white bits
The three sockets are off centre of the main socket, the one nearest the middle which I'll call Socket 1 has the "blue with white" wire in. What goes in Sockets 2 (the middle of the three) and 3 (nearest the edge). Do I need all 4 wires to be connected?
on 12-02-2011 15:39
In the phone socket is 3 sockets one should say B and another A
From the setup you have described it should be mostly blue with white into B and mostly white with blue into A
That is all, these dont suddendly fall out are you sure one didnt come loose when you opened the socket? If the above does not fix it then chances are the fault is somewhere else and a tech would need to be booked
on 12-02-2011 17:09
you could take a look at - http://www.wppltd.demon.co.uk/WPP/Wiring/UK_teleph
on 21-04-2012 13:05
Hi this thread really helped me, I just wanted to support the following advice as it solved my problem.
[quote]From the setup you have described it should be mostly blue with white into B and mostly white with blue into A[/quote]
I had 4 wires; blue, blue + white, Orange, Orange + white.
I had 2 possible to connect wires
1 section had 3 options - was marked A B
1 section had 5 options - was marked 1 2 3 4 5 6
I only had to connect 2 blue wires -
Blue + White to A
Blue to B
(Do not put anything in the middle option)
I had to buy + use a Punch Down Tool (180mm) (£5) to get a good connection.
With a Punch Down Tool you do not need to strip the wire, the reciever / option will pinch through the wire sleeve to make the connection.
I left the orange wires loose in the box.
My broadband was left uneffected.
on 14-08-2014 22:21
My mate worked for BT and he swapped over the socket for a nice polished chrome master plug. He left the blue ones disconnected and wired in the orange/white and white/orange in the number 3 and 4 as per leaflet.
Just to let you know our phone was not receiving or making calls, you could dial the number and the clock would start counting as if you was connected to a call but there was no sound or the other end could not hear me!?
I do have a technician coming sat morning.
The goal is to have a sunken box in the wall and a nice finish flat on the wall.