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Making Waves
LAUTREC
Posts: 5
Registered: ‎12-04-2010

Switching from Talk/Talk to Virgin Media. Lost phone number

When I switched from BT to Tiscalie some years back I retained my landline phone number, but the switch from Tiscalie(Talk/Talk) resulted in my losing that number. I was given another phone number by the Installation Engineer, but he said I did not need to keep it. 

I wish to revert to my initial number----how do I go about this, please?

Waving
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Fix-a-Lot
Brian_J
Posts: 2,875
Registered: ‎25-03-2010

Re: Switching from Talk/Talk to Virgin Media. Lost phone number

Hi LAUTREC,

 

If you give are customer care department a call on 150 from your virgin line, they should be able to arrange for your number to be ported over to us from your previous provider.

 

Thanks

Brian


Brian_J
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Making Waves
LAUTREC
Posts: 5
Registered: ‎12-04-2010

Re: Switching from Talk/Talk to Virgin Media. Lost phone number

Thank you

I made a call as suggested on the 26th April and was told that the switchover would be made "in ten days time" I am not certasin if this is  ten working days  but hopefully expect to be up and running at the week end

 

Incidentally the temporary number  I was given appears to be that of a second=hand motor dealership.  I  wish I had the commission on all the sales I could have made!

 

Regards

 

Peter Watts

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