on 14-02-2012 12:22
Hi, for the past two days my phone has no dial tone. I tried to check the Service Status page but the page won't load. I've checked the cables and they seem to be fine. I cannot recieve or call anyone.
on 14-02-2012 15:32
apologies for the problem with your telephone line.
I have checked and there are no problems in your area.
I will need to arrange a technician for you to resolve this fault.
Please see the Personal Message I am about to send you regarding the appointment.
on 07-08-2012 12:41
my lord my phone with virgin media its dead since sunday they say it will be thirsday be for they can even look at it 5 days to fix the phone line i think i might change to broadband only from virgin as the phone service its not looking good