on 12-05-2011 16:00
As the title says, since this morning my telephone doesn't work anymore. I have checked all the cables etc, but everything seems to be fine.
Can someone check if I need an engineer?
Have tried to send a PM to one of the mods, but it doesn't seem possible...
on 12-05-2011 16:15
Sorry for the problem.
Just a quick point first, any initial enquiry regarding a personal fault/query etc should always be started with a new Thread, not a P.M. straight to a mod.
The P.M.'s are for when we either send or request sensitive information that should never go on the open forum.
Now as for your line, I'm unable to find you details from the I.P. address or the email alias. Can you send me a P.M. with you postal address please.
on 12-05-2011 16:44
Thanks for the P.M. While scanning through other MODS P.M.'s I found the one you'd sent in to a colleague with your telephone number. I managed to get the account from that thanks.
The bad news is that you are classed as "beyond cable", you site I.D. being 34, which means I'm unable to help you through the Forum.
You need to call in, obviously from adiffernet line, on 0845 454 2222 to get it sorted.