on 11-04-2010 12:11
Since returing from holiday, my phone has developed an intermittent dial tone.
I had not activated voicemail, however, upon dialing 1571, I had 2 messages waiting.
After listening to these messages I cancelled them.
My problem now is that I have a permanent (last 2 weeks) internittent dial tone.
Dialing 1571 says I have no new messages.
Can the normal dial tone be re-set to continuous for me please? Thanks
Answered! Go to Answer
on 11-04-2010 12:34
Have resolved this for you. Could you please pick your handset up, you should now have a continuous dial tone til you receive a message.
Help & support forum team
on 19-05-2010 21:17
I too have this problem, I have a telephone that monitors the dial tone to tell me if there is a message, is there anyway we can set the tone to the normal BT style tone?
on 20-05-2010 08:43
I have just checked your exchange for you and what you have is a feature tone which all Midlands platforms carry. If you are left a voicemail, the tone speeds up. Unfortunately the only way you could have a standard tone in your region is to remove the features i.e voicemail from your line.
on 22-08-2010 10:11
Ive just signed up with virgin, and i have this same problem, its rather annoying because im not use to having a broken dail tone.... please can you sort this out for me?
on 22-08-2010 10:22
Please can you send me a PM with Address and postcode so I can look into this for you.
on 23-08-2010 12:10
I live in the North West and was wondering if you can have a continuous dial tone when there are no messages and then an intermittent tone when there is a message - rather than an intermittent and then a faster intermittent tone.
on 23-08-2010 12:15
Hi Andy, we are unable to amend this in the North West and Midlands regions.
on 01-09-2010 18:00
For the past week I've had the same problem? What fixed it for you guys? I can't call out either, after i dial in 5 or 6 digits the phone cuts dead?