on 01-04-2010 20:20
Please tell me where it states how much it costs to call numbers beginning with:
076233, 076235, 076236, 076238, 076239, 07640, 076591, 076592, 076594, 076595 and 076598.
This is not an unreasonable request so I expect an answer soon as the rates have changed today!
on 03-04-2010 16:46
Our call costs are available here
I'm not stupid. Perhaps you should read your own literature and then try to answer my original question!
Still awaiting an answer!
03-04-2010 16:54 - edited 03-04-2010 16:56
As you don't have private mail enabled I have to post this in public!
Your literature is missing the information on the numbers I listed.
Do you think I'm stupid.
Why do you think I bothered listing the numbers in the first place.
Do you actually bother to read the posted questions?
03-04-2010 17:52 - edited 03-04-2010 17:53
Thanks for raising this.
I did look up the numbers to see they have been given a UKR code but cannot see what the cost is for the UKR band.
This has been raised to the relevant team to get them to confirm the cost and update the telco rates document.
on 08-04-2010 20:40
Well it's been well over two weeks since I pointed out that the telephone pricing information is not complete and over a week since the new charges came into force and I see there has been no update on the pricing information.
I guess it's time to talk to the regulators?
on 11-04-2010 19:39
To call a number with prefix 076233 would be charged at mobile rate, the actual price is different depending on added bundles and what actual mobile network it is connecting to, the time of the call, there is also a connection fee per call. I would recommend that you contact customer services for more information on this.
on 12-04-2010 08:26
I feel you are wrong.
076233 is not a moble number.
Note: not all number starting 07 are mobile!
Your price guideds list it as charge band "UKR".
However there is no listing for the charges that apply to "UKR".
Customer Supports have been of no use in this area either.
Please let me know how much it cost to call these numbers!
on 21-04-2010 22:04