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Settled in nicely I
Faisal786
Posts: 24
Registered: ‎25-08-2010

Constant Crackling Noise on Phone Line

Hi whenever im taking a call on my home phone there is always a crackling noise. This has been happening for about a month now. Sometimes its hard to understand what the person is saying. Also  sometimes it sounds like someones blowing down the line..

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Tech Wizard I
Mark_B
Posts: 2,272
Registered: ‎25-03-2010

Re: Constant Crackling Noise on Phone Line

Hi, the phone you are using, is it a cordless phone or a corded phone, have you tried a different handset in the master socket, if you have done these checks and it is still the sam, we will need to send out a technician.

 

Thanks

 

 

Mark Brooks
Help & Support Forum Team

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Settled in nicely I
Faisal786
Posts: 24
Registered: ‎25-08-2010

Re: Constant Crackling Noise on Phone Line

Hi sorry for the late reply. I am currently using a wireless phone. I have tried a corded phone but still the same problem occurs. Can you tell me what time a technician is avilable for.

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Tech Wizard II
Ray_P
Posts: 2,688
Registered: ‎25-03-2010

Re: Constant Crackling Noise on Phone Line

Hi Faisal786,

 

We have 8am-12pm, 12-4pm and 4-7pm available from tomorrow. We also have limited availability today between now and 4pm.

 

Many thanks

Kind Regards


Ray_P
Help & Support Forum Team


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Settled in nicely I
Faisal786
Posts: 24
Registered: ‎25-08-2010

Re: Constant Crackling Noise on Phone Line

Hi  4pm - 7pm will be fine tomorrow. Can you please let me know if this is confirmed.

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Whiz Kid III
Thomas_J
Posts: 1,088
Registered: ‎25-03-2010

Re: Constant Crackling Noise on Phone Line

Hi,

 

We no longer have that appointment i'm afraid, are you happy with Friday between 4-7?


Thomas_J
Help & Support Forum Team

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Settled in nicely I
Faisal786
Posts: 24
Registered: ‎25-08-2010

Re: Constant Crackling Noise on Phone Line

hi that will be fine.
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