on 03-02-2011 22:24
My phone line does not accept calls in and i can't call out - just get a dead tone?
How can I get it checked out.
on 04-02-2011 08:45
Steph, could be a phone issue- could you test another phone please?
on 04-02-2011 12:23
Will check when I get home - it doesn't seem to affect the broadband connection. And i can call when i use a proxy number for landlines
on 04-02-2011 12:32
No problems Steph, no your broadband and phone connections are seperate and as such have no corellation with one another
on 04-02-2011 16:30
I have tried a different phone and i get the same responses but have narrowed down the issues:
1. can call out to landline and mobiles
2. cannot call out to overseas numbers
3. cannot recieve calls to my home number
what do you advise
on 04-02-2011 17:28
I'm unable to find your details form either the I.P. address or the email alias, can you P.M. me your address and I'll check the line/book a technician.
on 04-02-2011 19:14
Sorry, it means Personal or Private Message.
If you click on my name, it will bring up another page, on the right is the option to send a P.M.
It's just to keep personal information off open threads.
04-02-2011 20:13 - edited 04-02-2011 21:13
I got your P.M. thanks, and I've found your account.
I'll P.M. you the details of the appointment.