Pc Guard i carnt uninstall it..

[postie90]

my laptop just keeps locking up after booting up i have put it down to pc guard i done a restore point and now i can boot it up, but get a message saying freedom services encountered an error please restart but then i get a message saying it encountered a problem.... i carnt unistall from add and remove programs... just want to get it off and re install any ideas would be great to get me going am so fustrated.... thanks.

[postie90]

what the hell is happening to pc guard!!!! my other laptop has now just popped up saying antivirus and firewall are inactive go to self care to inable, i do that and it says i have pc guard whats going on? and very fed up with this please someone help b4 i loose my rag!!!

[Sololobo]

See a previous post here:- http://community.virginmedia.com/t5/Internet-security/removing-pc-guard/m-p/9029#M492

Repeated below.

Go To Taskmanager and Under "Processes" Make Sure You "End Task" On All Of The Following Files :

Broadbandadvisor.exe
dvpapi.exe

Then go to Add/Remove Programs & Remove Both Virgin Broadband Advisor & Virgin Broadband PCGuard.

Then restart PC, and it should now be gone.

OR

ctrl, alt & delete. Use your taskmanger to close the offending processes.
On the processes tab look for: broadband advisor, RPS, Freedom, VirginBroadband, PCGuard.

Goto C:\Program Files\ and delete the VirginBroadband folder
Goto C:\Documents and Settings\All Users\Application Data\ and delete the VirginBroadband folder.
Goto C:\Documents and Settings\%user name%\Application Data\ and delete the VirginBroadband folder.

%user name% is the user name of the users that login to your computer, e.g "mum", "dad", "Kelly" "bigtolly".

Go to add or remove programs, remove Broadband advisor, PCguard and/or Freedom.
You may get the message that the program doesn't exist and would you like to remove it. Yes!

Remember to set a SYSTEM RESTORE POINT and/or BACKUP YOUR DATA BEFORE trying either of the options I've posted here.

All actions are taken at your own risk.