turn on suggestions Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Check your service statusCable National
Reply
Topic Options
Forum Manager
Forum Manager
Mark_Wilkin
Posts: 3,136
Registered: ‎04-08-2009

IE9 Fix for Digital Home Support Hub/VM Security

[ Edited ]
Options

‎07-03-2011 15:07 - edited ‎07-03-2011 15:08

Currently users of our Digital Home Support and VM Security may experience a problem, where if they upgrade to Internet Explorer 9 the message window in these programs may look blank and make it appear as if they have crashed. Despite this VMS and the DHSA hub will still be working as they should.
 
We're working on a full patch to fix this issue which should be rolled out in May, but in the mean time you can download a fix from the links below.
 
If you have encountered this problem we'd appreciate it if you could confirm for us if this has fixed your issue, along with telling us which operating system you're using.
 
IE9 fix for customers who have VM Security (but not the DHS Hub): Click Here
  
IE9 fix for customer who have DHS HUB and/or VM Security: Click Here
Mark Wilkin
Help & Support Forum Manager
Seen a useful post?Problem Solved?Fault with your service?
Flag for a moderator
Message 1 of 1 (4,009 Views)
Please use plain text.