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Latest Phishing News 24/04/2024

Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
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Latest Phishing News 23/04/2024

Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
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Resolved! Self-Start didn’t work

I was told I qualify for self-start and had my pack delivered but the cables don’t fit at home. Has anyone else had this issue? Im struggling to get hold of anyone who can help! 

Resolved! Contact AUP team

Hi All,My IP address is blacklisted on Spamhaus (used by many including my local authority to vet emails). Undoubtedly Virgin's fault as the last time they alleged a device on /my/ system was sending spam it turned out to be /their/ webmail - which I...

Resolved! Virgin email password issues

I’m having issues receiving emails to phone, laptop & email application since yesterday.Says password not correct & then when you try to reset the password it won’t accept a new one.I was able to auto login through web browser but once you sign out y...

Latest Phishing News 28/06/2023

Latest Phishing News 28/06/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Fr...

Int-Sec by Moderator
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Latest Phishing News 27/06/2023

Latest Phishing News 27/06/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Hel...

Int-Sec by Moderator
  • 414 Views
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Broken external cable box on main footpath

Hello, please can someone come and replace/repair the external cable box - it is broken with exposed wires. As a public footpath runs along the wall, we are concerned that this might be a safety issues. Many thanks.

Delete old email address

Hello, My email address [REMOVED]@ntlworld.com had beem hacked into and they got in. I called customer service to try get it deleted but tbh it was not sucessfull, customer service kept repeating same script. I see on previous forum post this happens...

Latest Phishing News 26/06/2023

Latest Phishing News 26/06/2023 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...

Int-Sec by Moderator
  • 478 Views
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Won't let me reset password

My wife's virgin email password needs to be reset.We can log in but when we go to settings and try to change the password, the system won't accept the password change however strong and we get a message saying "You can't use that password. Please cho...

SWSPINKS by Tuning in
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Virgin text offers after cancelling from mobile number?

hi, I cancelled my virgin media TV and Internet last week,  and got a text message from a mobile number saying he was from virgin and giving me a good offer for Internet, however I'm not sure if this is a scam or not. They haven't asked any personal ...

maljebo by Joining in
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