Latest Phishing News 12/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 Dea...
Latest Phishing News 16/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Hi, I need to verify a Virgin media sales agent identity, I spoke with him via phone and agreed to subscribe a broadband deal, before I send him my personal information I need to confirmed that he actually working for Virgin media. I try to call the ...
For a couple of weeks we have been getting regular phone calls on 0800 052 1251. I’ve taken a couple of these calls but they seem a bit suspect. They claim to be from Virgin Media Sales and are saying something along the lines of ‘I am due to have my...
Hi i have the same problem, used to work fine before but not working anymore, can u please advise ?
Latest Phishing News 25/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
So I got a text message on Thursday saying I could view my pre-contract docs at https://ebill2.virginmedia.com/eecc followed by a load of random numbers/letters. Then another text saying Yodel will send a message when my order is out for delivery. N...
Hello my wife had an email today about VM taking a direct debit for her account. As she is not the account holder we are very suspicious of this email. I have attached a jpeg screen snip of the email . Can anyone tell me if I am right to worry about ...
Latest Phishing News 24/01/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 H...
Account SettingsAccount DetailsTelephone Security DetailsEditVerify it’s youBefore you verify your identity, we need you to change your sign in email address to one that isn’t from Virgin Media. Otherwise, if we send the code to your Virgin Media ema...
Hi there, I'm looking for some advice as to the next steps.It appears my account has been hacked and my account upgraded by someone/bot that had my personal details (name, email, billing date). After receiving a few emails from Virgin recently notify...
Hi - My mother's area is currently being switched to the fibre network. I have legal power of attorney but she manages her own finances, but because she doesn't really understand the technology, I have been dealing with booking the virgin engineer et...
