Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 V...
Latest Phishing News 22/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 D...
Hi there, I am the owner of urlbae.com and I have had a number of our customers complain that websafe is blocking Virgin users from our website. Our website works fine when our users access via mobile or if they connect using a vpn but directly with...
I am trying to log into my account but it asks for a security key to reset password, I have looked everywhere for this but cannot find any emails that would have security key in it.
Latest Phishing News 20/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 ...
this week received two scam calls one was from a lady claimed she was from virgin media and when i answered her she went silent and all i heard was office workers in the background no one speaking on the other end of the call the reason i am reportin...
Hi, my websafe is not working. I have children at home and need this to be working correctly as selected. I’ve tested various devices and none are blocking unsuitable websites/images.We have tried deselecting and reselect but has not worked. Please...
Hi, I have the same issue with child safe not blocking adult sites. Thanks
Latest Phishing News 16/02/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response Email 1 W...
Please can someone check my account too, same issue. Child Safe enabled but not working. Correct DNS settings. Router rebooted etc etc
Hi, could someone from VM also reach out to me, the Child Safe settings have always been very responsive to any changes I made but they currently won't register any changes and so my home broadband is unprotected.
From late 2023, our company IP address has been blocked by Virgin Media so we can't send any emails to @VirginMedia.com, @ntlworld.com or @blueyonder.co.uk 'Connections from your IP xxx.xxx.xxx.xxx have been disallowed by admin policy.' Our IP addres...
