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Latest Phishing News 24/04/2024

Latest Phishing News 24/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 H...

Int-Sec by Moderator
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Latest Phishing News 23/04/2024

Latest Phishing News 23/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
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Re: Child safe not working

Hello, we are having the same issue with Child Safe. After reading the replies here I tried a PIN reset and have then turned Child Safe off and on again, but it is still not blocking inappropriate sites. Please could someone help?

simoneb by Joining in
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My IP address has been blocked by Virgin Media

My IP address has been blocked by Virgin Media so I can't send any emails to any emails ending in @virginmedia.com, @ntlworld.com or blueyonder.co.uk.When I do try to send emails I get a bounce back that says:'Connections from your IP ###.###.##.### ...

barnabyr by Joining in
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Re: 08000525306 spam or real

Following a review of new customer deals on the Virgin website, I was also contacted by this number 0800 052 5306 to discuss my Virgin options. They requested my name and address etc., and then requested I set up a password and provide bank details o...

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James191 by Joining in
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Latest Phishing News 25/04/2024

Latest Phishing News 25/04/2024 We have been informed about phishing emails that contains the content copied below. They were NOT sent by Virgin Media and should not be responded to. Do NOT visit the link included in the mails or response   Email 1 V...

Int-Sec by Moderator
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Unknown transaction

Hi I have recently noticed a direct debit transaction from my bank to a payee called "VIRGINPHONEINS." I was wondering what this transaction is as I have moved over to O2 as of late last year.Kind RegardsDaniel

DMiles by Joining in
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Cannot make a complaint for broadband

After having problems with websafe for over year with no resolve I yet again rang customer service again today asking to make a complaint. They talked me through the problem and yet again had no idea how to fix it.Anyway turns out all my previous cal...

Child safe

Please can someone have a look into my account yet again as it is stating child safe is on but it isn't. Also does anyone know why this is happening to many people? 

Spam call?

Hiya, I had a call on my mobile from 0800 052 5306, claiming to be from Virgin Media. As well my mobile number, they knew my name, they then hung up. I did a search on the web for this number and some sites suggest its a scam. The question to Virgin ...

br2 by Tuning in
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Child Safe Not Working

This feature is still not working. It is enabled in settings, i have rebooted and rest my router, left for 1 hour etcStill the same, type PORN into any search engine and there it is!!!!!!!!!!!!!!!Keep getting passed from pillar to post with this. It ...

swooks1 by Joining in
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memorable word on keypad

Hi,I just called the support hotline and it asked me to enter the memorable word's character by the phone keypad.Does it mean 2 = ABC, 8 = TUV etc?? I tried several times but could not match it at all. 

jchclive by Just joined
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