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Fresh as a Daisy
jason66hawks
Posts: 2
Registered: ‎06-11-2011

Uninstall and Install Virgin Media Security!!!!!.....HELP!!

Guys please help!!!!

Just had to remove All security, but i cant remove VIRGIN MEDIA SERVICE MANAGER 3.7.35 and VIRGIN MEDIA  DIGITAL HOME SUPPORT   2.1.23

I have tried removing both of these files but it keeps saying "Files missing please reinstall" every time i try to Reinstall it tells me that i cant reinstall!!!

 

I have read all articles on this and i have no file to locate the "Diagnostic Tool" that other people have spoken about!!....any help would be appreciated,

 

All i wanna do is remove security and reinstall security!

Thanks in advance,,,, 

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Fix-a-Lot
Sololobo
Posts: 2,185
Registered: ‎09-09-2009

Re: Uninstall and Install Virgin Media Security!!!!!.....HELP!!

You must have missed this thread http://community.virginmedia.com/t5/Internet-security/Virgin-Media-Internet-Security-FAQ/td-p/586993 which provides the info you need.

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I used to answer questions, but now I question instead. Guess why.
I'm not paranoid, they are watching.
Kudos: Users giveth and VM taketh away.
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Fresh as a Daisy
jason66hawks
Posts: 2
Registered: ‎06-11-2011

Re: Uninstall and Install Virgin Media Security!!!!!.....HELP!!

Thanks for your help....worked a treat:smileywink:

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Captain Clued-Up
Mark_Wilco
Posts: 2,088
Registered: ‎19-10-2011

Re: Uninstall and Install Virgin Media Security!!!!!.....HELP!!

Hi jason66hawks

 

Good to see that you got this resolved, thanks for letting us know.

Mark_Wilco
Help & Support Forum Team

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