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Making Waves
kilbyc81
Posts: 5
Registered: ‎26-05-2011

Child internet safety

Hi all. My 14 year old son has his only laptop and I have seen today that he has been looking at porn on there. I have a virgin media superhub and seen you can block keywords so I have done that. 

 

Now I can't get on some of my facebook games as the site is blocked by the router. Is there a way round this as I do not wish to remove any of the keywords on there?

 

Would like to know if there is a program that I can deploy on the hub as I know he would find a way round a program on his laptop as he is that type of kid. 

 

Thanks guys 

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Gandalf
Ray_M
Posts: 5,090
Registered: ‎18-03-2010

Re: Child internet safety

Hi kilbyc81,

 

Unfortunately there is no software that you can apply specifically to the hub.

 

You could install Virgin Media Security on your son's laptop and then use the Parental Control feature within Virgin Media Security to restrict you son's access. This feature can be password protected so that all changes can be locked down. The software is specific to the PC it is installed on so it would also allow you to remove the changes you have made to the super-hub which are currently preventing you from playing your facebook games.

 

If you don't want to install Virgin Media Security then a quick google search for 'parental control software' brings up plenty of alternatives.

 

Regards,


Ray Miranda
Help & Support Forum Team


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DJC
Specialist
DJC
Posts: 190
Registered: ‎16-07-2010

Re: Child internet safety

Unfortunately there is no way to configure the VM hub to use any DNS servers except for the VM offering. This means that any alternative will have to be set on each computer/device. How poor is that?

 

An alternative to opendns is Norton ConnectSafe. Three options are available but are not user configurable, see here: https://dns.norton.com/dnsweb/dnsForHome.do and here: https://dns.norton.com/dnsweb/faq.do

 

Be aware that changing DNS settings on a local computer can be bypassed by anyone who is computer savvy, as most teens are. Why VM have removed the option to use alternative DNS servers on their hub, safe behind a secure hub administrator password is inexcusable.

 

 

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Forum Team
Ralph_R
Posts: 7,338
Registered: ‎23-11-2011

Re: Child internet safety

Hi,

 

Good advice thanks, I would like to point out however that this thread is some12 months old now.

 

( As far as being able to specify DNS in the hubs configs, this is a request that has been fed back- hopefully this option will become available in any later firmware update).

 

 


Ralph
Help & Support Forum Team

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Superuser
Swt4ajp
Posts: 11,600
Registered: ‎20-06-2010

Re: Child internet safety


Ralph_R wrote:

Hi,

 

Good advice thanks, I would like to point out however that this thread is some12 months old now.

 

 


lol HAHA i should of seen that lol

_______________________________________________________
Swt4ajp
Virgin Media Superuser

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DJC
Specialist
DJC
Posts: 190
Registered: ‎16-07-2010

Re: Child internet safety


Ralph_R wrote:

Hi,

 

Good advice thanks, I would like to point out however that this thread is some12 months old now.

 

 

 



It may be old but it's still relevant, much like me.... :smileyfrustrated:

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Fresh as a Daisy
CliveSpeller
Posts: 1
Registered: ‎21-08-2013

Re: Child internet safety

I was also with same problem, but when i downloaded software from esafely.com, after that i feel now i am fully secured from the point view of kid internet safety. That software is currently available for Mozilla Firefox, Internet Explorer and Google Chrome search engines only.

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Making Waves
markxx
Posts: 4
Registered: ‎06-12-2011

Re: Child internet safety

Is there any progress with being able to specify DNS in the hubs configs or will I need to use the hub as a modem only and then buy another router that will let me use something like opendns...
Thanks
Mark
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Omniscient
gary_dexter
Posts: 13,106
Registered: ‎25-07-2011

Re: Child internet safety

No settings in the SH

 

you will need to run in modem mode and add a router that supports DNS

 

other than that, if you are just looking to protect PC's and Laptops, you can add the DNS settings to the network settings on each machine

 

https://store.opendns.com/setup/computer/?__utma=247635969.1012083780.1378805470.1378805470.13788054...

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Making Waves
markxx
Posts: 4
Registered: ‎06-12-2011

Re: Child internet safety

Hi
as has already been pointed out its quite simple for savvy kids to google how to switch dns settings...our 12 yr old figured out how to get admin access in xp, recorded the screenshots & posted it on you tube!
as vm seem unable to allow parents to properly keep their kids safe online by enabling dns settings in the hub we're considering switching to a provider who takes these concerns more seriously...
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