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Fresh as a Daisy
aussieii
Posts: 3
Registered: ‎30-12-2010

Ad-blocker not working fully

I have Virgin Media Security total, OS is Windows 7 Pro
Ad-blocker is turned on (green indicator) but I keep getting a popup along the lines
"Speed up your PC
... free healthcheck...
...Virgin Media"

I havn't found any popup selectivity switches in the security package. How do I stop this anoying popup?

 

TIA

Aussie ii

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Expert Opinionator
Champs
Posts: 1,351
Registered: ‎30-10-2010

Re: Ad-blocker not working fully

This might not be the case and something might need changing, but I dont believe there is an ad-blocker out there that blocks 100% all ads. The crafty people who design the popups are always working on new ways to beat the blockers.

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**I am employed by Virgin Media**
**Everything I post is in my own time and my own opinion**
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Fresh as a Daisy
aussieii
Posts: 3
Registered: ‎30-12-2010

Re: Ad-blocker not working fully

Hi

I've since found the popups blocked list (Virgin Media Security 'Home' > AdBlocker > Blocked Ads)

(Like Microsoft it is easy when you know where it is).

Two questions:
1. If I add Virgin.com and VirginMedia.com to this list will this adversely affect any interactions with Virgin other than popups?
2. If that is a valid proposition do updates to the list of blocked addresses add to the list or do they overwrite the entire list, thus deleting any custom entries?

TIA

Aussie II

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Usually Always Right
Dave_O
Posts: 3,390
Registered: ‎18-03-2010

Re: Ad-blocker not working fully

Hi aussieii,

 

Adding the domains to the list should have any adverse effects other than blocking advertisements and pop-ups.

 

Adding the domains should not overwrite any existing domains in the list.

 

Hope that helps.

 


David Owen
Help & Support Forum Team


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Fresh as a Daisy
aussieii
Posts: 3
Registered: ‎30-12-2010

Re: Ad-blocker not working fully

Thank you for your help.  

I have since found a small link "Do not display again". Did I just not notice it or has it been added since my first question? Consequently I now cannot confirm that these NTL sales messages have been blocked.   

I can, however, confirm that the domains that I added to Blocked Ads have not been removed by subsequent updates.

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