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littleburstow
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xbox one super hub3

i am getting disconnected from xbox live on super hub 3 (i don't have super hub 2 ) do you have a solution ?

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legacy1
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Re: xbox one super hub3

Run ping -n 200 194.168.8.100 in cmd and see what you get then connect your xbox to the modem mode port switch to modem mode and try gaming then reset and think if you need a better router.

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Forum Team
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Re: xbox one super hub3

Hi littleburstow

 

Welcome to the community and thanks for posting.

 

Sorry to read that you are experiencing disconnections from Xbox Live.

 

Are you connected through a wired or wireless connection on the Xbox One? If wireless can you try through wired please to see if the disconnections continue?

When it disconnects from Xbox Live does it reconnect straight away or do you have to wait for a certain time before signing back in?

Do any other devices lose connection at the same time?

Have you just got the one Xbox One or have you got others within the property, just in case they may be conflicting information on the sign in?

 

Let me know how you get on

Sam


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